ProMount – Privacy Policy
Effective Date: [Insert Date]
1. Introduction
At ProMount, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws in South Africa.
By using our website or services, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, company details, and delivery address when you enquire, place an order, or register with us.
- Transaction Information: Payment details, purchase history, and order fulfilment records.
- Technical Information: IP address, browser type, device details, and site usage data via cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Process and deliver orders.
- Respond to enquiries and provide customer support.
- Improve our products, services, and website experience.
- Send relevant updates, promotions, and service-related notices (you can opt out at any time).
- Comply with legal and regulatory requirements.
4. Sharing Your Information
We will not sell your personal information. We may share your information with:
- Trusted service providers who help us with payment processing, logistics, and IT support.
- Regulatory or law enforcement authorities when required by law.
5. Data Security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
6. Your Rights Under POPIA
You have the right to:
- Access and request a copy of your personal information.
- Correct or update your information.
- Withdraw consent for marketing communications.
- Request deletion of your information, subject to legal or contractual obligations.
7. Cookies and Tracking
We use cookies to improve site functionality and personalise your experience. You can disable cookies in your browser settings, but some site features may not function properly.
8. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
Email: [Insert Email]
Phone: [Insert Phone]
Address: [Insert Business Address]